To view if your commission was sent for a Carnival booking
1. Log into goccl and open your booking.
2. Under the Payment tab select Payment History.
3. Commission will generally be indicated under the Description notes as "payment/ERF," and then a negative amount. This means negative to Carnival, a positive amount to you! You'll be able to see the date issued and the amount.
Please know we will receive the commission on the Friday following the listed issued date.
Support
If you have any questions or need assistance, please let us know! You can submit a help desk ticket from your Xstream Agent Hub, check out our Knowledge Base, or give us a call Mon-Fri 9AM-1PM CT and 2PM-4PM CT at 214-383-0122.
If you have any questions or need assistance, please let us know! You can submit a help desk ticket from your Xstream Agent Hub, check out our Knowledge Base, or give us a call Mon-Fri 9AM-1PM CT and 2PM-4PM CT at 214-383-0122.